Privacy policy.

Introduction

September Star Investments Ltd, trading as The Star Inn, (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] (“Website”).

By using our Website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of information about you:

1. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and delivery address (if making a purchase)

  • Reservation details (e.g., date, time, number of guests)

2. Non-Personal Information

  • Browser type and version

  • IP address

  • Device type

  • Pages visited on our Website and browsing behaviour

How We Use Your Information.

We collect your information for the following purposes:

1. To Provide Services

  • Manage reservations and bookings

  • Respond to inquiries and customer service requests

  • Process payments for events or purchases

2. To Improve Our Website

  • Analyze user behaviour to optimize Website functionality

  • Monitor Website traffic and performance

3. Marketing

  • Send promotional emails, offers, and news (only if you’ve opted in)

4. Legal Compliance

  • Comply with applicable laws and regulations

How We Share Your Information.

We do not sell or rent your personal data. However, we may share your information with:

1. Service Providers

  • Third-party vendors who assist us in operating our Website or providing services (e.g., booking platforms, payment processors).

2. Legal Authorities

  • If required by law or to protect the rights, property, or safety of our business, employees, or customers.

Cookies and Tracking Technologies.

We use cookies and similar technologies to enhance your experience on our Website. Cookies may collect information such as:

  • Browsing preferences

  • Time spent on our Website

You can manage or disable cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or updates to your data

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at [Insert Contact Email].

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: dpo@thestarinnwaldron.co.uk

Address: FAO od the DPO, The Star Inn, Whitehorse Lane, Waldron, East Sussex, TN21 0RA. 

Effective Date: 01/03/2024