Terms of Service

Introduction

Welcome to The Star Inn online store, accessible via www.itsthestar.com (“Website”). These Terms of Service (“Terms”) govern your use of our Website and the services offered, including the purchase of goods. By using our Website, you agree to these Terms.

Please read these Terms carefully. If you do not agree, please do not use our Website.

1. Eligibility

To use this Website, you must:

  • Be at least 18 years old.

  • Provide accurate and complete information when creating an account or placing an order.

2. Orders and Payments

2.1 Placing an Order

When you place an order on our Website, you agree to provide accurate, current, and complete information. All orders are subject to acceptance and availability.

2.2 Payment

Payment must be made at the time of order. We accept [list payment methods]. All transactions are processed securely.

2.3 Pricing

All prices are listed in [currency] and include applicable taxes unless stated otherwise. Prices and availability may change without notice.

3. Shipping and Delivery

3.1 Delivery Areas

We deliver to [list delivery areas or specify "UK only"].

3.2 Delivery Times

Estimated delivery times are provided at checkout. While we strive to meet these timelines, we are not liable for delays due to unforeseen circumstances.

3.3 Delivery Charges

Shipping costs will be displayed at checkout and added to the total order cost.

4. Returns and Refunds

4.1 Returns

We accept returns for eligible products within [number] days of delivery, provided they are unused, in their original condition, and with proof of purchase.

4.2 Refunds

Refunds will be processed within 14 days of receiving the returned item. Shipping costs are non-refundable.

4.3 Non-Returnable Items

Certain items, such as perishable goods, personalized items, or opened products, are not eligible for returns.

5. User Accounts

5.1 Account Creation

You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account information.

5.2 Account Termination

We reserve the right to suspend or terminate accounts at our discretion if these Terms are violated.

6. Prohibited Activities

You agree not to:

  • Use the Website for unlawful purposes.

  • Engage in fraudulent transactions.

  • Disrupt or interfere with the Website’s functionality.

7. Intellectual Property

All content on the Website, including text, images, logos, and graphics, is the property of [Your Pub Name] or licensed to us. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website.

  • Our liability for any direct damages is limited to the total amount paid by you for the specific transaction giving rise to the claim.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses arising from your use of our Website or breach of these Terms.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts in England.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: dpo@itisthestar.com

Address: FAO od the DPO, The Star Inn, Whitehorse Lane, Waldron, East Sussex, TN21 0RA. 

Effective Date: 01/01/2024